The copier has come along way especially in the last 10 years. In the old days it was just a copier, then came digital
copiers that you could network and print with. In recent years the move towards network scanning and the abundance of software
packages available to auto archive and store your scanned documents to has revolutionised the industry.
We are now at a point in the evolutionary curve where it is starting to "flatten off" and all the manufacturers produce
a wide range of devices from desktop mono to high volume colour machines.
So how do you differentiate between them and make that critical business decision, let me try and help you with the following things
to consider when making that decision:
1. "Long after the sweet smell of a cheap price, the bitter taste of poor service remains", never has such a true statement
applied. All devices break down at some point, whether well maintained or not. You need to fully understand what your service
agreement gives you for a response, but more importantly a fix time.
2. Xerox devices come with a number of key components that are user changeable, we call them Smartkits. This can alleviate
downtime by hours waiting for an engineer to arrive and change a part.
